Children’s Hospitals & Clinics of Minnesota

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Children’s Hospitals & Clinics of Minnesota Sees Fivefold ROI with Top Talent Development Program

Children’s Hospitals & Clinics of Minnesota is the 11th largest pediatric health facility in the United States. While the organization routinely implements individual leadership development programs, it needed a way to broaden development initiatives to drive strategic execution across departments.

Challenge

This non-for-profit organization has an extremely dedicated clinical and non-clinical staff that provides high-quality patient care each day. Because they often work different hours across multiple locations, the organization saw a need to develop leaders to drive strategic multi-department execution. Central to their decision to rethink their leadership development approach was the need to cross silos and deepen the understanding of the organization’s overall strategy.

Solution

Children’s collaborated with long-time partner PDI Ninth House to develop its top 24 senior leaders in an intense group program. First, a three-day Active Leader program helped participants build stronger relationships with each other, and helped them employ strategic thinking and influence skills to drive change through a large-scale business simulation. Next, the group spent four months solving real hospital problems. To conclude the program, each group presented its solution to the hospital’s executive team.

Results

Throughout the program, hospital leaders reported progress when it came to breaking down silos and ensuring team members understood the organization’s broader strategy. Participants reported that they gained key insights into the value of bringing colleagues together to solve problems. The hospital implemented one of the team’s projects designed to improve productivity in critical care, and is experiencing a fivefold ROI. Leaders are thinking more strategically, including outside of their core departments. Children’s now plans to cascade this program to managers throughout the organization.

Learn about PDI Ninth House’s highly rated leadership development solutions, including  Active Leader.